Before you sign in — a short safety checklist
Always confirm you are on uphold.com. Use HTTPS and the browser lock icon to verify the certificate. Prefer bookmarks for the sign-in page, avoid clicking links in unsolicited emails, and do not sign in over untrusted public Wi-Fi. Keep your browser and OS updated to reduce exposure to known vulnerabilities.
Supported sign-in methods
Uphold supports traditional email/password authentication and offers two-step verification (2SV) methods such as authenticator apps and SMS (where available). Some users may also have single-sign-on (SSO) options depending on corporate integrations or region.
Step-by-step: web sign-in
- Open your browser and navigate to uphold.com/login.
- Enter the email address associated with your account and click Continue.
- Type your password. If you use a password manager, use it to autofill to reduce typing mistakes.
- If 2SV is enabled, enter the code from your authenticator app or accept the SMS prompt if SMS is configured.
- Optionally choose to trust the device for a limited time on personal machines only.
Mobile app sign-in
Open the official Uphold mobile app (download from the App Store or Google Play), tap Sign In, and follow the same flow. Only install the app from official stores and verify the publisher is Uphold to avoid fake apps.
Two-step verification (2SV) — add a layer of safety
Enabling 2SV significantly reduces the risk of unauthorized access. Prefer time-based authenticator apps (TOTP) such as Authy or Google Authenticator over SMS when possible, because SMS can be susceptible to SIM-swapping attacks.
How to enable 2SV
- Sign in and visit Settings > Security.
- Choose Two-step verification and select your preferred method (authenticator app recommended).
- Follow the on-screen steps and store backup/recovery codes in a safe offline location.
Common sign-in problems & troubleshooting
If you can’t sign in, check that you are using the correct email and password, ensure Caps Lock is off, and verify the official domain. If your 2SV device is lost, use your backup codes or proceed with the recovery flow. Avoid sharing codes or passwords in public channels.
Account locked or suspicious activity
If Uphold detects suspicious activity it may temporarily lock or restrict account actions. Follow the instructions sent to your registered email, and be ready to complete identity verification if required. Contact official Uphold Support — do not respond to requests for your password or 2SV codes from unverified sources.
Privacy, verification & regulatory notes
Uphold operates under financial regulations in jurisdictions where it offers services. Depending on the services you use (fiat on/off ramps, higher withdrawal limits), you may be required to complete identity verification (KYC). Review the Privacy Policy and Terms to understand how your personal data is used.
Useful everyday workflows
Deposit and convert
Add funds via bank transfer or card, or deposit crypto to your Uphold wallet and convert between currencies inside the platform.
Send and receive
Use the send flow to transfer assets, and always double-check destination addresses and network selection before sending.
Official resources — bookmark these 10 links
Use only the official Uphold pages below for account access, help, and developer information:
Final checklist — keep your account safe
- Always use the official uphold.com domain (bookmark it).
- Enable two-step verification (authenticator app preferred).
- Use a strong, unique password stored in a password manager.
- Keep backup/recovery codes offline and secure.
- Contact official Uphold Support for recovery — never share passwords or 2SV codes with anyone.
Prepared as a practical, landing-style guide to signing in and securing your Uphold account. For account-specific help or transactions, always use the official Support links above.